Privacy Policy

At BIGENGINE™, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.bigengine.com) or make a purchase.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information – such as your name, email address, shipping address, and payment details when you place an order.

  • Technical Data – such as your IP address, browser type, and device information to improve website performance and security.

  • Cookies & Tracking Data – to enhance your shopping experience, remember your preferences, and analyze site traffic.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order confirmations, shipping updates, and customer service responses

  • Improve our website, products, and customer experience

  • Send you marketing offers (only if you’ve opted in)

  • Comply with legal obligations and prevent fraud

3. Sharing of Information

We do not sell your personal information. Your data may be shared only with:

  • Trusted third-party providers (e.g., payment processors, shipping carriers) necessary to complete your order

  • Legal authorities if required by law or to protect the rights and security of BIGENGINE™ and our customers

4. Data Security

We use industry-standard encryption and security measures to protect your information. While no system is 100% secure, we continuously work to safeguard your data against unauthorized access.

5. Your Privacy Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing emails at any time

  • Request a copy of the data we have about you

To exercise these rights, contact us at support@bigengine.com.

6. Cookies

We use cookies to improve your browsing experience. You can disable cookies through your browser settings, but this may limit some features of the site.

7. Retention of Data

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can reach us at:
📧 support@bigengine.com